PEPPER for Business Edition, developed by Aldebaran Softbank Robotics, is a programmable humanoid robot, designed to be used in professional environments.
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Pepper is the last product of the Aldebaran Softbank Robotics company which developed the famous NAO robot. Designed to be used in professional environments, and integrate into them as naturally as possible, Pepper is an attractive and endearing humanoid robot. A genuine link between physical and online channels, Pepper offers a rich experience with real added value in a physical location. Thanks to his design, size and humanoid behaviour, he is easily accepted by everyone. For all that, Pepper is not designed or intended to replace human beings, which helps to contribute to his integration.
The offer includes :
Software applications have to be installed on your robot to allow him to ensure the following features.
Pepper can create traffic in your physical locations. It offers a unique experience, richer than online. Benefits: increasing footfall, promoting an innovative image, raising brand visibility.
Pepper humanoid robot is able to welcome and assist customers through the first stages of their visit. Benefits: standing out through innovation, managing and regulating peak attendance periods, raising the profile of the brand.
The Pepper humanoid robot offers a truly unusual customer experience. Benefits: increasing footfall, boosting brand affinity.
Pepper can guide towards locations, services or products, and help people to find what they’re looking for. Benefits: reducing staff workload, personalised services, improved management and sales tracking.
Pepper is able to inform and offer recommendations about products and services. Pepper can participate in loyalty programmes. It recommends products and services in a personalised manner, adapted to the customers’ profiles and purchasing history. Benefits: harmonising the cross/omni-channel experience, assisting sales and sales teams, boosting sales, improved management and sales tracking
Pepper humanoid robot can measure customer satisfaction, study customer opinions in the form of satisfaction indexes or verbatim audio or text in response to open and closed questions. Pepper is able to refine the analysis of these opinions thanks to customer data such as gender, age or mood. Benefits: quality and reliability of data, deeper knowledge of the customers, storage and analysis of data in real time.
