We guarantee that all our products are genuine OEM items, sourced directly from manufacturers. We maintain an efficient supply chain; however, unexpected situations may cause shipping delays. Although these issues lie beyond our control, we always provide solutions tailored to each client’s needs.
We dispatch all UAE orders from our Sharjah facilities within 24–72 hours after processing. We use only reputable, licensed third-party courier services.
Delivery within the UAE usually takes 24–72 hours, depending on the order time and destination. Delivery fees vary by location and order weight (Volumetric Weight).
Some products may require customised delivery arrangements, which we provide upon request. We attach tracking numbers to all shipments, allowing clients to monitor deliveries.
Courier companies set the delivery terms, so Link Gulf LLC is not responsible for courier-related delays.
Customers may collect orders from our Al Khan, Sharjah location.
Pick-up hours are Monday to Thursday, 10 AM–6 PM, and Friday, 2 PM–6 PM.
For inquiries or assistance, please contact our team—we are happy to help.
Customers may authorise others to collect orders on their behalf. Authorised collectors must provide the buyer’s name, order number, and our team’s contact details if needed.
When products require maintenance, send them to our service centre.
You may deliver items personally or use your preferred courier.
Please follow our service hours: Monday to Thursday, 9 AM–6 PM, and Friday, 2 PM–6 PM.
We can also arrange delivery using our courier service.
To book this service, contact [email protected] and select the option based on machine weight.
Always follow the provided packing instructions to ensure safe transportation.
We list all prices in AED (United Arab Emirates Dirham).
For accurate local currency conversion, please use an updated Currency Converter.
The recipient must cover all shipping fees, import duties, taxes, and brokerage charges due upon delivery.
We comply with customs regulations and cannot mark packages as “gifts” or modify prices on shipping documents.
Some manufacturers restrict international shipping of specific brands. If restrictions apply, our system will notify you during checkout.
Customers cover all costs for returns and exchanges. This includes outbound and return shipping plus any brokerage fees.
For orders outside the UAE, customers may need to arrange pick-up from Sharjah, UAE.
This arrangement helps ensure a smooth and efficient process.
If you need assistance, contact us at [email protected].
These terms ensure clarity and compliance with shipping regulations.
For any inquiries, please contact us at [email protected].
We appreciate your cooperation and thank you for choosing Link Gulf.
